3.1 HPC will do all Work in high quality, integral way, and as per the applicable national, state, and local building codes and regulations effective at the time of the Work, and the standards and policies of the Program prescribed by Abode, as such policies might be changed by Abode and/or the Utility with time.
3.2. HPC confirms that with time, the Utility might add further products or services in the Program, and HPC agrees to include the same into its successive delivery of the Program to its Customers.
3.3. HPC will at times obey the standards established in the latest version of the document “Mass Save ® Home Energy Assessment Standards,” provided by Abode, and with all specifications, manuals, training, and product literature provided by Abode.
3.4. HPC will at time obey the standards established in the latest version of the document “Mass Save ® HES Materials Installation Standards,” provided by Abode, and with all specifications, manuals, training, and product literature provided by Abode.
3.5. HPC will comply with manufacturers’ instructions if applicable. If HPC finds any inconsistency between any manufacturer’s instructions and specifications, manuals, training, and product literature provided by Abode, then HPC will immediately inform the Abode thereof and wait further for further instructions before continuing with Work impacted by the inconsistency.
3.6. HPC will late remedy any poor-quality Work, whether identified and claimed by a Customer, the Utility, identified by Abode, or identified by any other means. To the degree that there is any disparity between HPC and Abode about r any Work, including remediation of Work, is “substandard,” Abode’s decision will have conclusive status.
3.7. HPC will keep Customer’s home free from waste materials while doing Work. After Work, HPC will clean the whole area, removing waste materials, tools, and supplies.
3.8. HPC will avoid any damage to a Customer’s home, including nearby premises, and HPC will be responsible for rectifying the damages that come out of HPC’s work.
3.9. HPC shall quickly respond to communications coming from Abode and from Customers, including replying to customer calls and emails within 24 hours of business day of receipt.
3.10. HPC will fill a WRAP Form in a precise and well-timed fashion for all jobs as essentially made by Abode, including delivering a WRAP Form for each weatherization install within 48 hours of completion.
3.11. Abode might inspect or do quality control testing on any or all Work done by HPC, with or without notifying HPC, and by any means that Abode, in its sole discretion, might choose including but not limited to review of a customer’s home or completion of work by HPC to a Customer’s home. HPC will strive to get Customer cooperation in easing Abode’s access to the Customer’s home for such goals.
3.12. If HPC fails to fulfill the t quality standards, as established by Abode in its sole discretion, will be facing the termination of this Agreement as per Section 10.